Privacy Policy

Last Updated: December 2024

Welcome to ACT Radar's Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, disclose, and safeguard your information when you use our ACT Radar platform.

Our Commitment to Privacy

At ACT Radar, we understand that your privacy is crucial, especially when dealing with sensitive educational data. We are committed to maintaining the highest standards of data protection and privacy compliance.

Information We Collect

Personal Information

We collect personal information that you provide directly to us when using ACT Radar:

• Account Information: Name, email address, and account credentials
• Payment Information: Billing details and payment methods for subscription services
• ACT Performance Data: Test scores, practice results, and performance analytics
• Study Preferences: Learning goals, study schedules, and personalized recommendations
• Communication Records: Support tickets, feedback, and correspondence

Usage Information

We automatically collect certain information about your use of our platform to improve our services:

• Device Information: Browser type, operating system, and device specifications
• Location Data: General geographic location for service optimization
• Usage Analytics: Pages visited, time spent, and interaction patterns
• Study Patterns: Learning progress, topic preferences, and study habits

How We Use Your Information

We use your information exclusively to provide and improve our ACT preparation services:

• Service Delivery: Provide personalized ACT preparation and AI-powered predictions
• Performance Analysis: Generate detailed insights about your strengths and weaknesses
• Account Management: Process payments, manage subscriptions, and maintain your account
• Communication: Send important updates, support responses, and service notifications
• Platform Improvement: Analyze usage patterns to enhance our AI algorithms and user experience
• Security: Protect against fraud, unauthorized access, and ensure platform integrity

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these specific circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Legal Compliance: To comply with applicable laws, regulations, or legal processes
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• Service Providers: With trusted third-party partners who assist in platform operations (under strict confidentiality agreements)

Data Security Measures

We implement comprehensive security measures to protect your information:

• Encryption: All data is encrypted both in transit and at rest using industry-standard protocols
• Secure Infrastructure: Our servers and databases are protected by advanced security systems
• Regular Audits: We conduct regular security assessments and updates to maintain protection
• Access Controls: Strict authentication and authorization protocols limit data access
• Monitoring: Continuous monitoring for suspicious activities and potential threats

Your Privacy Rights

You have comprehensive rights regarding your personal information:

• Access Rights: Request access to your personal information we hold
• Correction Rights: Correct any inaccurate or incomplete information
• Deletion Rights: Request deletion of your account and associated data
• Opt-out Rights: Unsubscribe from marketing communications and promotional materials
• Data Portability: Request a copy of your data in a portable format
• Restriction Rights: Limit how we process your information in certain circumstances

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and provide personalized content. These technologies help us:

• Remember your preferences and settings
• Analyze usage patterns to improve our platform
• Provide personalized study recommendations
• Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences, though this may affect some platform functionality.

Children's Privacy Protection

Our services are designed for students preparing for the ACT exam, typically ages 16 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending email notifications for significant changes
• Providing in-app notifications when you next use our platform

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Team Email: privacy@act-radar.com

General Support: support@act-radar.com

Mailing Address:
ACT Radar Privacy Team
123 Education Technology Drive
Suite 500
San Francisco, CA 94105

Response Time: We typically respond to privacy-related inquiries within 48 hours during business days.